About Us Main

Complaint Center

 

Submit a Complaint
If you have a complaint against a CFA Institute member or candidate, you may:

 

P.O. Box 3668
Charlottesville, VA 22903
USA

Security Caution: Do not send confidential or sensitive information or any supporting documents via attachment through e-mail. Send all such materials to the mailing address above. E-mail is not secure and may be intercepted by third parties while in transit.


Complaint Contents
To be investigated, complaints must include the following:

 

  • Description of the type of matter at issue

  • Sufficient information and documentation supporting the allegations in your complaint

  • Your name, address, e-mail, and/or phone number (we may need to contact you for more information or copies of documents)

     

Confidentiality
CFA Institute conducts all inquiries on a strictly confidential basis, as more fully described in the Rules of Procedure (PDF). This means:

 

  • Information sent to CFA Institute is kept confidential

  • All information from and about persons subject to an inquiry is kept confidential

  • You cannot receive information about the status or existence of an inquiry or about any information received from a member, charterholder, or candidate under inquiry

     

Review disciplinary procedures