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CFA Institute EOE |
A global membership organization that awards the CFA designation, CFA Institute leads the investment industry by setting the highest standards of ethics and professional excellence and vigorously advocating fair and transparent capital markets.
The CFA Institute staff consists of nearly 300 employees. Continued growth in CFA Institute membership and the CFA Program has led to corresponding opportunities for qualified professionals who wish to be part of this dynamic and growing organization.
CFA Institute offers a competitive salary and superior benefit package including medical, dental, 401(k), bank of days, paid holidays, educational assistance, in-house training and educational opportunities, wellness reimbursement, holiday bonus, on-site cafe, free on-site parking, and more.
View openings by division:
- Education
- Member and Society
- Marketing and Communications
- Finance and Corporate Support
- Information Technology
- Human Resources
- Office of General Counsel
| Education |
Director, Logistics and Grading
This position is responsible for the successful and secure implementation of all processes related to printing, packing, shipping, receiving, processing and grading the CFA examinations including the delivery of examination results. This is accomplished through management of the team involved in planning, research, and implementation.
Primary responsibilities include:
- Direct the Grading and Logistics team responsible for all processes related to printing, packing, shipping, receiving, processing, and scoring over 300,000 examinations annually
- Oversee business unit responsibilities for Logistics and Grading including policy maintenance, budget, security and integrity of the exams
- Contract negotiation and approval
- Collaboration with Test Center Planning, Testing, and other departments throughout CFA Institute
- Lead strategic and operational planning effort to address candidate growth challenges
Position requires:
- Bachelor’s degree with proven experience in a leadership role
- Organizational and project management skills
- Strategically minded with a focus on continuous process improvement
- Critical thinking and problem solving skills with a keen attention to detail
- Ability to handle multiple priorities and deadlines with minimal supervision
- Ability to work collegially in a team environment
- Sensitivity to cultural differences
- Travel required, both domestic and international
Editor – Editorial Services
Job responsibilities include:
- Managing the editing and editorial process of the Financial Analysts Journal, Research Foundation monographs, CFA Magazine articles, and any other materials as needed
- Heavy reorganization and rewriting as required, with attention to grammar, style, format, and consistency according to in-house style guide
- Review of tables and figures for relevance and marking figures for artist
- Checking equations for proper style and format and consistent use of terms
- Proofing typeset pages
- Overseeing issue schedule to ensure on-time production
- Directing assistant editor in the copy editing and author communication
Position requires:
- Bachelor’s degree or higher with a solid background in English
- Extensive knowledge of standard written English and familiarity with one or more commercial style guides (such as the Chicago Manual of Style)
- Familiarity with language, concepts, history, and information sources in the fields of finance, investments, and economics
- Ability to work independently or with a team as the situation requires
- Five to ten years editing experience with 2–3 years in finance, investments, or economics
Administrative Assistant - Educational Products
Job responsibilities include:
- Providing administrative and clerical support to the Head, Educational Products
- Assisting in planning and implementing various new business initiatives, strategic partnerships, new product development, marketing plans, and special projects
- Coordinating communication between various divisions and developing presentations, meeting notes, and other promotional and marketing material
- Managing communication with outside vendors
- Coordinating communication between vendor and various internal divisions
- Managing calendar, travel, expense reimbursements
Position requires:
- Bachelor’s degree or equivalent experience in a professional office environment
- Strong customer service, organizational, and multi-tasking skills
- Excellent interpersonal, verbal and written communication skills
- Advanced MS Word, Excel, PowerPoint, Outlook, and Internet Explorer
- Adobe Acrobat is a plus
Director, Examination Development
The primary purpose of this position is to assist in the development of CFA® Level II and III item set questions that are valid and reliable tests of whether candidates have adequately mastered the knowledge, skills and abilities targeted by the curriculum readings. The secondary purpose of the position is to assist in the delivery of Level I CFA exams, Level III CFA exam constructed response questions, online sample exams and other products and projects assigned to the CFA Program Examination Development team. The position thus contributes directly to the mission of setting the highest level of standards of education and to the primary strategic objective of projecting and building the CFA brand.
Job responsibilities include:
- Assist in the organization and management of all processes and activities necessary to develop the CFA Level II and III item set examinations
- Write, review, and revise item set examination questions for CFA Level II and III exams
- Question writing responsibility includes developing expert knowledge of the CFA Program curriculum and learning objectives, writing vignettes/case descriptions, questions, guideline answers, and explanations of correct and incorrect answers
- Initially, job focus would be on reviewing and revising examination questions developed by the Council of examiners (COE)
Position requires:
- Must be a CFA charterholder
- Bachelor’s degree, preferably with an emphasis in Investments; education beyond bachelor’s degree highly desirable
- Relevant work experience, characterized by tangible positive results, in investment or academic setting
- Exceptional communication (verbal and writing) skills
- Strong organizational and project management skills
- Broad and in-depth familiarity with both theoretical and applied investment literature, especially as contained in the CFA curriculum
- Work experience as a practicing investment professional, for example, as an investment analyst or portfolio manager, or as an educator at the university/college level, that reflects concrete achievements and advancement
- Proven ability to work collegially in a team environment
- Working knowledge of self study and distance learning methodology and certification testing
- Intellectual curiosity and proven interest in keeping up with new developments in investment practice and theory
- Adaptability to changing customer demands, which may affect the mix of accountabilities listed
- Flexibility to assist team members in meeting other organizational priorities
- Knowledge of statistical analysis and psychometrics
- The ability to function effectively and efficiently within a high-stakes and highly visible program
- The ability to handle multiple priorities and deadlines with minimal supervision
- The ability to function effectively in a security-conscious environment
Director, Sample Examination Development
Job responsibilities include:
- Organizing and managing all processes and activities necessary to develop sample examinations related to the CFA examinations; managing relationships and processes pertaining to the necessary technical resources, including relationships with the Information Technology department and external vendors
- Writing, reviewing, and revising examination questions at all exam levels, for use on both CFA exams and sample exams; developing expert knowledge of the CFA Program curriculum and learning objectives, writing vignettes/cases descriptions, questions, guideline answers, and explanations of correct and incorrect answers
- This position contributes directly to the mission of setting the highest standards of education and to the primary strategic objective of protecting and building the CFA brand
Position requires:
- Candidates must possess the CFA charter
- Graduate degree, preferably with an emphasis in Investments
- Work experience as a practicing investment professional
- Broad and in-depth familiarity with investment literature, especially as contained in the CFA curriculum
- Proven ability to work collegially in a team environment
- Adaptability to changing customer demands
- Flexibility to assist team members in meeting other organizational priorities
- Exceptional care and diligence with respect to process and product details
- Ability to function effectively and efficiently within a high-stakes and highly visible program
- Ability to handle multiple priorities and deadlines with minimal supervision
- Ability to function effectively in a security-conscious environment
- Excellent organizational and communication skills
Director, Exam Security
Job responsibilities include:
- Ensure that CFA exams are administered securely
- Research and evaluation of practices and techniques used to steal intellectual property or create fraudulent candidate identities
- Deployment of solutions and innovative security management techniques to safeguard intellectual property, mitigate risks, and maintain the integrity of the exam administration process
- Assimilation and evaluation of exam performance data (including data-forensics)
- Documentation of security risks identified by exam performance data
- Development of processes for tracking data from administration to administration
Position requires:
- Bachelor’s degree with proven experience in research, security or an academic/testing setting
- Strong organizational and project management skills
- Exceptional communication skills both verbal and written
- Exceptional care and diligence with respect to process and product details
- Ability to function effectively and efficiently within a high-stakes and highly visible program
- Ability to handle multiple priorities and deadlines with minimal supervision
- Intellectual curiosity and interest in keeping up with developments in the security field
- Adaptability to changing customer demands
- Ability to work collegially in a team environment
- Knowledge of security management, statistics, methods to protect intellectual property, and methods to protect identification and personal data, and authentication practices would be preferred
Director, Product Solutions
Job responsibilities include: This position will be accountable for delivering on the Lifelong Learning Strategy by creating and improving investment education products, resources, and communication for our members.
- Working closely with the Educational Content and Marketing teams to enhance the existing educational offerings and design more relevant, timely, and issue-driven investment products
- Managing the build-out of balanced and comprehensive learning paths across various investment topic and competency areas
- Facilitating creative business to business opportunities to offer bundled investment content solutions to societies, investment management organizations, associations, and universities
- Conducting, collecting, and interpreting member market research in coordination with our Marketing team for purposes of product development and working closely with the Educational Content team to manage priorities effectively
- Cultivating relationships and collaborations with other educational institutions to provide 3rd party educational products to our members
Position requires:
- Bachelor’s degree along with proven experience in the investment management industry.
- Strong organizational and project management skills
- Solid communications skills, both verbal and written
- Ability to work collegially in a team environment
- Adaptability to respond to changing demands
- Flexibility to assist team members in meeting other organizational priorities
- CFA charterholder strongly preferred
Director, Curriculum Projects
Job responsibilities include: As Director, Curriculum Projects, you will work as part of a team dedicated to delivering readings of the highest quality for the CFA Program curriculum.
- Planning and supervising the completion of designated CFA Institute produced curriculum readings and their revisions
- Authoring curriculum readings
- Evaluation of prospective curriculum readings
Position requires:
- CFA charter and graduate degree
- Strong knowledge of investments and the investment management process
- Understanding of broad investment industry issues
- Appreciation of practitioner interests and concerns
- Excellent writing and/or editorial skills
- Superior command of subjects in the CFA Institute Candidate body of Knowledge
- Ability to successfully manage projects and work with senior investment professionals
- Some travel required
- Experience in investment management or closely related function and publication experience desired
- Teaching experience is a plus
| Member and Society |
Manager, Ethics Training and Disciplinary Review Committee Liaison
Job responsibilities include:
- Conducting interactive, case-base Ethics Training Program for industry groups and CFA Institute members that educates participants on fundamental ethical responsibilities of investment professionals and/or the provisions of the CFA Institute Code of Ethics and Standards of Professional Conduct
- Developing new material and cases for the Centre’s Ethics Training Program and working with investment and compliance professionals of investment firms that engage CFA Centre to develop customized cases and material unique to each client
- Acting as liaison and staff support to the Disciplinary Review Committee (DRC) and Hearing Panel Pool (HPP)
Position requires:
- Bachelor’s degree with sufficient, substantive, and relevant experience in investment management and securities disciplines
- Demonstrated superior interpersonal communication skills and public speaking skills with the ability to interact with senior level professionals
- Demonstrated critical reasoning skills
- Strong teamwork and leadership skills as the situation requires
- The ability to work with cross-cultural constituencies
- Experience preparing curriculum, structuring teaching modules, and conducting training sessions for professional level participants would be preferred
- Both domestic and international travel required
- PhD, MBA or JD is highly desirable
- Language skills beyond English preferred
Professional Conduct Program Specialist
Job responsibilities include:
- Investigate and adjudicate highly sensitive and confidential professional conduct matters
- Investigate and/or supervise investigations related to disciplinary cases, primarily those with an industry focus
- Respond to queries regarding disclosure requirements, professional conduct admission criteria, and enforcement
Position requires:
- Bachelor’s degree with proven experience in securities, litigation, or related field as a paralegal or related position with a law firm, regulatory agency, or professional association.
- Background and practical knowledge of securities laws and litigation with a familiarity with regulatory compliance
- Strong investigatory and analytical skills
- Excellent written and verbal communication skills
- Ability to manage highly sensitive, confidential information with the ability to exercise a great deal of independent judgment and discretion
- Ability to work independently as well as with a team as the situation requires
- Leadership skills with the ability to implement policies and procedures
- Strong organizational, planning and time management skills with the ability to manage multiple priorities in order to meet various deadlines
- Proficiency using advanced Internet search and experience with Westlaw, Lexis/Nexis, and/or equivalent research sources
- Willingness to travel domestically and internationally
Director, Society Strategy and Design
Job responsibilities include:
- Analyze how societies become more consistent and effective as implementers of the core strategy of CFA Institute through local / regional distribution channels
- Spearhead exploration of new paradigms for strategic alignment and management of global societies and their interface with CFA Institute designed to enhance and augment member value on a sustainable basis
- Monitor progress of Society Partnership Program initiative in its implementation phase
- Develop criteria and evaluate success of pilot society initiatives
- Design a strategic planning model for use by member societies globally
Position requires:
- Degree in business, finance or law with relevant proven experience
- Proven background in strategic planning
- Proven ability to develop start-up roles / initiatives
- Excellent communications and negotiations skills
- Well-versed in workplace technology applications
- Project management skills
- Knowledge of financial services and / or capital markets
- Sensitivity to how varying cultures adopt to changes as well as strong cross-cultural communication skills
- Frequent travel domestically and internationally
- Professional association experience a decided asset
Director, Accounting Policy
Job responsibilities include:
- Serve as the principal thought leader and spokesperson on financial reporting issues
- Maintain and improve relationships with key Financial Reporting standard setters including IASB, FASB, and US Securities and Exchange Commission
- Identify and prioritize issues for consideration and review by the Corporate Disclosure Policy Council (CDPC), and evaluate and coordinate completion of selected consultations to global standard setters including review by Managing Director, internal staff, CDPC committee volunteers, and where indicated consult with other CFA Institute professional contacts, members and CFA societies
- Coordinate and support the activities of the financial reporting group (FRPG) staff, including staff development, conduct of research, development of well-articulated arguments and policy papers, timely completion and report on FRPG activities to the CFA Centre’s managing director and other constituencies
- Manage, monitor and review activities of the CDPC, including on-going identification of volunteer support and periodic engagement with standard setting authorities
- Assist CFA Institute managers, as needed, in serving on industry committees and personally conduct outreach to media and other industry organizations to discuss and promote Centre content and other financial reporting policies including support for related public awareness activities
- This position can be located in either Charlottesville, Virginia, New York City or London
Position requires:
- Bachelor’s degree required, accounting or finance desirable
- Graduate degree in related field highly desirable
- Certified Public Accountant, or Chartered Accountant, and/or CFA charter
- Substantive and relevant experience in financial reporting as an auditor, preparer, financial analyst, and/or standard-setter or regulator
- Demonstrated understanding of financial reporting policy-making and familiarity with global standard setters including FASB and IASB
- Demonstrated expertise and experience in the investment and/or business professions generally
- Demonstrated project management skills
- Strong interpersonal and communication skills including public speaking, policy debate and argumentative writing skills
- Strong leadership abilities
- Demonstrated ability to work with cross-cultural constituents
- Moderate domestic and international travel – 20-30%
Senior Policy Analyst, Standards of Practice
Job responsibilities include:
- Serve as thought leader for the CFA Institute Centre for Financial Market Integrity (Centre) in the area of ethics and professional standards
- Identify and develop new project ideas for the Standards of Practice Policy Group, and evaluate ideas proposed by various committees
- Serve as primary liaison with the Standards of Practice council
- Conduct interactive Ethics Training Program for industry groups
- Develop educational materials related to the Code of Ethics and Standards of Practice topics
- Manage, direct, monitor, review, and assist Standards of Practice Policy Group staff in the development and analysis of project ideas, conduct of research, and development of well-articulated arguments and policy papers
- Promulgate Standards of Practice Policy Group positions and standards, and support related public awareness activities
Position requires:
- Bachelor’s degree with sufficient, substantive, relevant experience in investment management and securities disciplines
- Demonstrated oral and written persuasive communications skills and superior public speaking skills
- Project management and policy development skills
- Demonstrated critical reasoning skills
- Strong leadership skills
- Demonstrated policy-formulating and research skills
- Ability to work with cross-cultural constituencies
- Both domestic and international travel required
- PhD, MBA or JD is highly desirable
- Ability to speak more than one language is a plus
| Marketing and Communications |
Marketing Administrator
Job responsibilities include:
- Working with Marketing and Communications team to develop and implement overall marketing strategies and campaigns for specific market segments
- Managing the flow of marketing and communications projects from concept through copywriting, design, production, and implementation (tactics primarily include email, advertising, and direct mail campaigns)
- Working with our in-house creative team (print designers, web designers, and writers) and external vendors in the design and development of promotional materials
- Tracking effectiveness of marketing and communications projects for specific market segments make ongoing recommendations for improvements
Position requires:
- Bachelor’s degree in marketing or communications (or equivalent marketing experience) and minimum of 3 years experience with the marketing process from idea conception through execution
- Superior project management, time management, and organizational skills
- Email communications experience
- Strong interpersonal skills with the ability to build effective working relationships across a range of people and functional areas
- Excellent verbal and written communication skills
- Detail oriented with the ability to manage multiple projects with varying deadlines
- Knowledge of corporate branding strategy and implementation is recommended
- Experience with data management and compiling research is a plus
Web Content Specialist
Job responsibilities include:
- Training and supporting users of our Documentum content management system
- Providing quality assurance of web pages published through Documentum
- Assuring consistency by developing, documenting, communicating quality assurance processes, and testing products to ensure they meet standards
Position requires:
- Bachelor's degree with strong customer support and computer skills
- Experience in user support, quality assurance or copyediting, and HTML preferred
- Experience with Documentum or other content management system and knowledge of web concepts is desirable
Head, Market Research
Responsible for providing global, high-quality market research to a broad array of stakeholders. Plan, budget, design and implement market research for assigned projects. Work closely with marketing personnel in applying market research methodologies to ensure robust decisions for our Strategic Marketing initiatives and lead to a greater understanding of our clients’ current and future needs.
Job responsibilities include:
- Independently carry out assigned market research projects across business units and corporate marketing activities: planning, contracting outside vendors, directing, collecting, analysis and reporting
- Design market research questionnaires to best fit business issue needs
- Communicate results of market research to Business Unit and Corporate marketing personnel
- Present market research results, written and verbal, and make objective recommendations based on market research, as needed
- Develop and update customer segmentation models and/or geographic (North America, Europe, Asia Pacific) models as required
- Create accepted Market Research methodologies, best practices and standards
- Evaluate market research reports within the context of other relevant material (competitor intelligence, forecasting model, secondary information, syndicated reports, and internal information)
- Summarize annually all market research activity for distribution to leadership personnel
- Evaluate vendors for market research, matching vendor expertise with the desired need, and negotiate with external vendors for high-quality market research services
- Support the integration of separate market research reports into a cohesive understanding of our key markets
Position requires:
- Master of Business Administration (MBA) or advanced degree with proven relevant experience. Bachelor’s degree in finance/financial services discipline preferred
- Experience working in business analytics, market research, statistical modeling, and/or business strategy
| Finance and Corporate Support |
Event Services Coordinator
Job responsibilities include:
- Monitor and respond to the Meeting Services Helpdesk by assigning meeting rooms and handling all catering requests
- Provide backup audio visual support, meeting room monitoring, and room set ups
- Manage the internal food and beverage requests for in-house functions by ordering the appropriate food and beverage from either internal or external vendors, supporting, or scheduling the support of the function (including the set-up and tear-down), and reconciling the billing with Finance and the internal client
- Promote the use of the CFA Café for the internal catering by recommending selections or enhancements
- Provide backup support for offsite functions as needed including grader travel, logistics, and onsite support
- Manage the inventory and supply levels for the internal events and meetings
- Process all invoices related to the CFA Café catering
- Monitor office processes for the purpose of developing forms, policies, and procedures for greater accuracy and statistical tracking
- Recommend cost saving options as applicable
- Provide data entry support for department related to Siebel Event Management
- Provide administrative support to the department manager and other staff, particularly when one or more are out of the office, and generally oversee daily office functions for the group
- Responsible for designing, collecting and editing the Social Committee intranet pages as well as supporting other departmental intranet pages when needed
- Help support the planning and execution of the employee business and social functions
Position requires:
- High school diploma required, college degree preferred or equivalent experience in a professional office environment
- Three to five years experience with event management and demonstrated project management in a business environment
- Strong service orientation and written and oral communication skills plus a professional manner is required
- Experience that provides advanced level Word, Excel, PowerPoint, and Outlook
- Knowledge of Meeting Matrix and Adobe Acrobat
- Good problem solving skills, attention to detail, ability to work independently, and excellent communication skills
Financial Operations Analyst
Job responsibilities include:
- Focus on process constraints and serve as a key representative for Finance on IT projects/initiatives
- Identify and implement process improvement opportunities and solutions to the Finance group
- Work closely with IT on cross-functional projects that involve Finance
- Coordinate/assist with testing of new or updated financial systems
- Ensure proper documentation of Finance process procedures and work flows
- Responsible for the administration of the General Ledger system
- Maintain changes to the chart of accounts
- Project management role
- Support accounting staff in the preparation of monthly financial statements and annual audited reports
Position requires:
- Bachelor’s degree
- Three to five years of mixed accounting and financial systems experience
- Strong understanding of financial/accounting concepts
- Strong technical aptitude
- Experience working closely with IT on cross-functional projects
- Strong personal computer skills including MS Office Suite (advanced Excel skills a plus)
- Strong organizational skills and attention to detail
- Strong problem resolution and trouble-shooting skills
- Strong written and verbal communication skills
- Knowledge of Great Plains accounting software, Siebel CRM software, and SQL is a plus
Accounts Payable Associate
Job responsibilities include:
- Process accounts payable invoices, refunds, and dues payments in a multi-company environment
- Process wire transfers and foreign drafts, perform monthly and year-end closings
- Prepare and file journal entries
- Handle various account reconciliations
- Perform other accounting duties, as assigned
Position requires:
- Associate’s degree in a business related field or a high school diploma with at least 3 years accounts payable experience required
- Fixed assets, inventory, general ledger and foreign currency preferred
- Strong attention to detail and accuracy
- Strong computer/data entry/10-key calculator skills
- Good interpersonal skills
- Ability to work independently
- Ability to handle multiple tasks
- Proficient in Microsoft Word and Excel
- Great Plains experience and Concur Expense Reporting a plus
Accounts Payable Assistant
Job responsibilities include:
- Assist with freight processing duties
- Handle accounts payable data entry
- Maintain files, including record retention
- Assist with month-end closings
- Process expense reports
- Assist with prelim and year-end audits
Position requires:
- Associate’s degree in a business related field or a high school diploma with at least 3 years accounts payable experience required
- Fixed assets, inventory, general ledger and foreign currency preferred
- Strong attention to detail and accuracy
- Strong computer/data entry/10-key calculator skills
- Good interpersonal skills
- Ability to work independently
- Ability to handle multiple tasks
- Proficient in Microsoft Word and Excel
- Great Plains experience and Concur Expense Reporting a plus
Team Leader, Operations
Job responsibilities include:
- Assigns, monitors, reviews progress and accuracy of the work performed by Mail Center staff
- Provides training and technical guidance to staff on more complex assignments
- Monitors and disseminates mailing and shipping rules and regulations to staff
- Monitors and controls all USPS related issues such as PO boxes, permits, etc.
- Monitors, directs, and works with vendors on facilities maintenance and upkeep
- Assist with planning, budgeting, and scheduling facilities modifications including cost estimates, bid sheets, layouts, and contracts for construction and acquisition
- Inspects construction and installation progress to ensure conformance to established specifications
- Supervises and oversees third party security contracts, hardware installations, and maintenance agreements
- Oversees and coordinates system and hardware upgrades, repairs and installations with vendors, contractors, and appropriate facility managers
- Remains on-call 24 hours/7 days a week to respond to security-related incidents and events and coordinates and provides assistance as required
Position requires:
- High school diploma or equivalent
- Knowledge of USPS rules and regulations
- Knowledge of OSHA rules and regulations
- One to two years supervisory experience preferred
- Three to five years construction project experience preferred
| Information Technology |
Business Analyst
Job responsibilities include:
- Provide discovery and analysis of CFA Institute policies and procedures via interviews (individual and group), existing documentation and observation
- Document the existing policies and procedures of CFA Institute for internal and external use. Facilitate the creation of policies and procedures to support the growth of the organization internally and externally
- Present findings in both oral and written formats to diverse range of groups including IS developers, departmental groups, department heads and potential vendors or consultants
- Write and revise requirements documents to provide a framework for development and to capture the needs of the organization
Position requires:
- Bachelor's degree in related field or equivalent work experience
- Five years experience developing requirements documents and involvement with software development projects
- Analytical skills in business systems and process improvement including project lifecycle management skills
- Knowledge of current database, financial, web and project management software
- Ability to independently produce requirements documents and user guides to support projects
- Strong oral and written skills necessary
Portal Web Developer
Job responsibilities include:
- Subject matter expert in the business application of web portal and related technologies (content management, document management, portal strategy) using EMC Documentum
- Liaison between technical team and customers to translate business needs into technical requirements
- Identify / define / establish development standards and documentation (coding, testing, migration, etc)
- Research and resolve technical issues
- Instruct technical and business resources in use of web portal software and related technologies
- Perform installation, upgrades, development and testing of CMS/Portal software components
Position requires:
- Strong analytical and problem solving ability
- Excellent verbal, organizational, and documentation abilities
- Ability to learn quickly and an eagerness to learn
- Knowledge and experience in broad technical areas like web hosting, networking, system monitoring and management, security, and storage.
- Excellent understanding of the HTTP protocol and performance related to front-end rendering decisions.
- Understanding of SEO, SEM, and online marketing techniques
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Knowledge/proficiency in the following:
- Use case / functional requirements analysis
- Apache Web Server – or- Microsoft administration
- Application design
- Application development
- HTML
- JavaScript
- SQL query language
- XML/XSLT
Systems Analyst
Job responsibilities include:
- Analyzing, configuring and implementing functionality in Siebel Systems software
- Writing and troubleshooting data conversion jobs for Siebel software
- Report generation from both transactional and data warehouses using Siebel Analytics
- Designing and developing object oriented web, database, and client applications that support all aspects of the business
- Applying strong requirements analysis and software engineering practices to solve complex, mission critical business problems
Position requires:
- BS in information technology, computer science, or related major or equivalent
- Demonstrated proficiency with SQL 2000, VB6, ASP/ASP.NET, VB.NET, JavaScript and Crystal Reports preferred
- Experience with Siebel Systems software strongly preferred
- Strong oral and written communications skills
Quality Assurance Analyst
Job responsibilities include:
- Testing existing and new applications
- Facilitating all levels of QA activities
- Reviewing project documentation
- Interfacing with IT staff and end users
- Testing and reporting issues to ensure IT deliverables meet business needs and requirements
- Maintaining the software/hardware testing environment
Position requires:
- Bachelor’s degree in Computer Science or related field preferred
- Detail oriented and organized with the ability to effectively manage multiple tasks
- Experience testing, documenting problems and using software life cycle
- Team-oriented
- Strong interpersonal and communication skills
- Self-sufficient
- Analytical and problem solving capabilities
- Automated testing experience (Rational preferred)
- Siebel, SQL, CMM, and SPI experience are pluses
| Human Resources |
Human Resources Representative
Job responsibilities include:
- Develops and administers the compensation and benefits services and strategies
- Evaluates and recommends changes to compensation policies
- Develops new, enhances or revises existing compensation and benefits programs based on current trend analysis and policy direction
- May conduct training sessions related to compensation program / performance review
- May participate in the investigation and resolution of employee relations issues
Position requirements:
- Bachelors degree with proven relevant experience
- Knowledge of current trends and practices of human resources administration
- Knowledge of employee classification, compensation and benefits
- Knowledge of managerial principles, techniques and practices
- Knowledge of databases and spreadsheet programs
- Ability to prepare and analyze comprehensive reports
- Ability to establish and maintain effective working relationships with employees
- Strong organizational and project management skills
- Effective, clear and persuasive oral and written communications skills
- Skill in researching complex issues and developing recommended actions
- Ability to manage project / activity deadli