Open a Customer Service Case
Email Customer Service
We respond to email messages in the order that they are received, and will respond to your inquiry as soon as possible.
To help us better assist you, please include your full name and CFA Institute ID number with your message.
Call Customer Service
Our customer service team is here to help. We are based in Charlottesville, Va., and offer 24-hour telephone support Sunday 5:00 p.m. – Friday 4:00 p.m., Eastern Time.
FAQs and Login Help
Report Professional Misconduct
CFA® charterholders and candidates agree to abide by the Code of Ethics and Standards of Professional Conduct.