Can New Business Models Improve Trust?

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CFA Institute Magazine
October 2017 | Vol. 28 | No. 3
Source: CFA Institute
Cynthia Harrington, CFA

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Summary

Entrepreneurs have looked carefully at the financial services industry and concluded that firms need to find new ways to deliver products and client services. Whether the focus is on tech-enabled efficiency, the client experience (especially trust), or corporate responsibility, firms are now testing alternative models in the real world.

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