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Webinar

Behavioral finance: Helping clients make better decisions

Overview

How can behavioral insights help clients make better investment decisions?

Successful investing is shaped by more than markets. Emotions, cognitive biases, and decision-making under uncertainty can influence how clients respond to volatility, changing market conditions, and an overwhelming volume of information.

For wealth management professionals, understanding these behaviors can strengthen client conversations and help investors stay focused on their long-term goals. This webinar brings together experts in behavioral finance, psychology, and wealth management to explore practical ways advisers can recognize common behavioral biases, support more disciplined decision-making, and build stronger client relationships.

Timings:
11:00 AM ET | 3:00 PM GMT 

Key takeaways

  • Recognizing behavioral biases: Explore common biases that can influence investor decision-making and how they may appear in client conversations.
  • Navigating uncertainty: Learn practical approaches for helping clients manage uncertainty and avoid decisions driven by short-term emotion.
  • Strengthening client relationships: Hear how behavioral coaching can help advisers build trust and support more productive long-term relationships.
  • Connecting behavior and investment outcomes: Examine the role behavioral finance can play alongside traditional investment advice.
  • Putting insights into practice: Take away approaches you can apply in client conversations.

Speakers

Rob Langrick , CFA, CIPM

Chief Product Advocate, CFA Institute

Rob Langrick 2026 headshot
Brian Portnoy , CFA

Founder, Shaping Wealth

Brian Portnoy headshot
Ryan Murphy

Global Head of Behavioral Insights, Morningstar

Ryan Murphy headshot
Dr. Greg Filbeck , CFA

Vice Chancellor and Associate Dean of Academic Affairs
Penn State Erie, the Behrend College

Greg Filbeck headshot
Sarah Newcomb

Lead Behavioral Scientist, Edward Jones

Sarah Newcomb headshot

Webinar

Behavioral finance: Helping clients make better decisions

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