Customer Service Toll-Free Phone Numbers
Our customer service team in Charlottesville, Va. offers 24-hour telephone support. Our hours are Sunday 5:00 p.m. to Friday 4:00 p.m. Eastern Time (See what time it is in Charlottesville (ET) right now).
We occasionally close during normal hours for holidays. Please refer to the CFA Institute holiday schedule (PDF). We look forward to serving you as soon as we reopen, typically at 5:00 a.m. (ET) the following business day.
Telephone: +1 (434) 951-5499
To speak with a customer service representative, call the toll-free number listed for your country or region:
Americas Region
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Canada
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United States
Asia Pacific (APAC) Region
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Australia
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China; Macau SAR
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Hong Kong SAR
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India
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Indonesia
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Japan
0800-333-3106
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Malaysia
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New Zealand
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Philippines
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South Korea
002-800-0825-0878
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Sri Lanka
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Taiwan
Europe, Mid-East, and Africa (EMEA) Region
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Austria
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Belgium
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Finland
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France
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Germany
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Hungary
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Ireland
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Israel
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Italy
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Luxembourg
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Netherlands
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Norway
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Poland
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Portugal
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South Africa
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Spain
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Sweden
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Switzerland
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United Kingdom